Terms and conditions
CONDITIONS OF SALE (ITALIAN TERRITORY)
These conditions govern the sale and supply of products from Hollywood Uomo to you. Hollywood Uomo may change these conditions in the future. Any changes to the current conditions will be communicated via e-mail to registered users and will take effect immediately upon their publication on the site.
2. The contract between you and the Hollywood Uomo web platform
There is no commitment between you and Hollywood Uomo until Hollywood Uomo has sent you an email acknowledging receipt of your order and acceptance. Hollywood Uomo has the right to withdraw from any commitment in the event of obvious errors or inaccuracies concerning the goods or orders appearing on the Hollywood Uomo website.
3. Pricing and Availability
The prices of Hollywood Men's products are clearly indicated on the site and are inclusive of VAT. The shipping cost must be added to the product price, the amount of which varies according to the total order, as well as the delivery method. The data relating to price and availability shown on the Hollywood Uomo website are subject to change without notice, but the price indicated at the time of the order is valid for payment.
4. Delivery of products
Hollywood Uomo will deliver the ordered products to the address you indicated during the order confirmation. All delivery times quoted on Hollywood Uomo are estimates based only on normal order processing and delivery times stated by carriers. The couriers used do not make preventive phone calls nor do they manage requests for shipments at particular times. Indicatively, without this entailing any obligation for Hollywood Uomo and barring any cases of force majeure, the goods will be delivered by Hollywood Uomo to the courier within 24 hours (working days).
Hollywood Uomo assumes no responsibility for disservices attributable to force majeure such as accidents, explosions, fires, strikes and/or lockouts, earthquakes, floods and other similar events which prevented, in whole or in part, the execution of the shipment in the times agreed in the contract. Hollywood Uomo will not be liable to any party for damages, losses and costs incurred as a result of the non-execution of the contract (for the causes mentioned above), the consumer having the right only to a refund of the price paid. Likewise, Hollywood Uomo is not responsible for any fraudulent or illicit use by third parties of checks and other means of payment when paying for the products purchased.
6. Right of withdrawal
The customer has the right to withdraw, without any penalty, within and no later than 14 days from delivery. Subjects that cannot be classified as consumers are excluded from the legislative decree, i.e. those who act for purposes related to any professional activity carried out, i.e. VAT subjects requesting an invoice. The right of withdrawal is exercised within the established deadline, upon request for authorization to the e-mail address email@example.com.
The return of products from the Streetwear section (clothing, shoes and accessories) is permitted in the event that the products are defective, do not meet expectations or are not the desired size. In these cases, the service is free and the return shipping costs are always paid by Hollywood Uomo. After confirming the return authorization, you have 10 days to entrust the goods to the courier, otherwise the terms for the return will expire and you will no longer be entitled to any refund. The returned products must not be used, they must reach us intact, not worn or stained, they must be in the original packaging, complete with labels and any other part that composes them. Every part of the shoes, including the soles, must be intact and clean and the box must not be damaged. Failure to comply with these principles renders the right of withdrawal inapplicable. In the event of a return, the customer can request a refund by credit voucher or in cash. The credit voucher is issued immediately after the conclusion of the return procedure and can be used for a future purchase on Hollywood Uomo. In the case of a cash refund, the same method used to pay for the order will be used: if the purchase was paid for by Credit Card/PayPal Account, the refund will be made directly to the card/account with which the payment was made, while if the order was paid for with the Cash on Delivery (Cash on Delivery) method, the refund will be made by bank transfer to the current account provided by the customer. It may take up to 14 days for the cash refund to be issued. Once the goods have been received and after having checked their conditions, Hollywood Uomo will calculate the value of the refund and notify the customer. The basic refund amount will be equal to the sum of the purchase prices of the returned products. If a discount voucher has been used, the discount component relating to the returned products affected by the discount voucher will be subtracted from the basic amount of the refund. This component will be calculated proportionally using the formula: Discount value / Amount of products affected by the discount voucher * Amount of returned products . The discount voucher is never refundable. If a credit voucher has been used, the discount component relating to returned products can only be reimbursed through a new credit voucher, while the remainder can be reimbursed via credit voucher or in cash. The discount component relating to returned products will be calculated proportionally using the formula: Discount value / Amount of products ordered * Amount of returned products . The value of the credit voucher can never be converted into cash. Attention: in the event that the right of withdrawal is not applicable, the products will be retained at our office. It will be the customer's concern to organize a shipment for the collection of the goods at his expense.
7. Buyer's obligations
The consumer undertakes and obliges, once the "online" purchase procedure has been completed, to print and keep these general conditions, which, however, he will have already viewed and accepted at the time of registration and/or confirmation of the order.
7.1 These general conditions may be updated or modified at any time by Hollywood Uomo, which will provide communication via e-mail. The consumer undertakes and undertakes, whenever a modification of these general conditions occurs, to provide for their printing and conservation.
7.2 The purchaser is strictly prohibited from entering false, and/or invented, and/or fictitious data during the purchase and registration procedure. The personal data and e-mail must be exclusively one's real personal data and not of third parties, or of fantasy. It is expressly forbidden to make double registrations corresponding to a single person or enter data of third parties. Hollywood Uomo reserves the right to legally prosecute any violation and abuse, in the interest and for the protection of all consumers.
7.3 The customer indemnifies Hollywood Uomo from any liability deriving from the issue of incorrect tax documents due to errors in the data provided by the customer, being the customer himself solely responsible for the correct insertion.
8. Current legislation and jurisdiction
Contracts between you and Hollywood Uomo will be subject to Italian law and all disputes will be the responsibility of the Court of Busto Arsizio.